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Wednesday, November 20, 2024

As client expectations shift, one firm stays focused on wealth creation


The demand for those complementary services is growing, and Raza acknowledges that modern clients want a holistic financial plan, covering everything from life-stage planning to estate planning, insurance, etc.. His firm’s focus  now is about integrating those expectations into their core wealth creation work.

Raza explains that his firm’s wealth creation framework hinges on strategic capital allocation to quality public and private investment products, which is how his firm believes the wealthy invest and how every Canadian should also invest. He emphasizes those private products as an area where Mandeville continues to lead, offering clients access to certain private allocations that many other dealers can’t access. He further explained that the needs of all investors, whether they are high net worth  investors, family offices or institutions, are five-fold: preservation of capital, liquidity, income, growth and tax minimization, and that’s how strategic capital allocation should be approached.

While the services delivered matters immensely, the platform that advice is delivered on matters too. Raza notes that a digital experience  is now table stakes for modern advisory firms. Younger clients expect to be met where they are, which is on a phone screen. At the same time, high net worth clients want more seamlessness in their overall experience. Raza notes that Mandeville has invested in their digital service in order to deliver on those expectations, while integrating many of their wealth creation strategies and thought leadership on investments into these platforms.

Raza explains that all these efforts and investments are built around giving advisors the means to succeed. “Our role, really, as a dealer, is to provide advisors with the platform,” Raza says. “The framework, the tools, technologies, high quality differentiated products, marketing and business development support, operations, compliance, and the training that they need to be able to succeed. Mandeville operates an independent advisor model with an attractive payout and product choice and flexibility for the advisors. Our advisors are their own entrepreneurs who own their book of business and benefit from the compounding of their assets. Results speak for themselves. On average, our advisors have grown their assets fourfold since they joined Mandeville. We have six advisory practices that have increased their assets by more than tenfold since they joined Mandeville.”

One of the key advantages Raza highlights is that Mandeville’s clients have the unique opportunity to invest  in high quality offerings alongside some of the world’s most successful institutions and affluent investors via the Portland Holdings conglomeration

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